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Foreign passport
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FAQ

FAQ

What are the fees for different services?
For example, we offer 7 different options of processing times for Russian travel passports for adults and children, from 4 or 5 business days up to 4 or 5 months. Our fees are subject to adjustments due to changes in Russian government regulations. We kindly ask you to call us for pricing and processing times. You can reach us at (888) 978-7742 or (818) 660-2010. You can also use the online chat option on our website.
Is the appearance of the applicant required?
No, the appearance is not necessary. You can apply by mail and also receive the processed documents by mail. After receiving your documents we will give you a service agreement and power of attorney to sign. The power of attorney allows us to process your documents without your personal appearance.
Where will my documents be processed?
RUSSIAN AGENCY offers only expeditor services. The processing of documents will be completed by appropriate Russian government departments, Federal Migration Service, and/or Russian Consulates in the U.S.
When should I pay for the services?
The full payment must be included along with your application. We accept personal checks, money orders, and credit or debit cards.
What guarantees do you provide?
Our company is officially registered in the states of Florida and California. We sign an agreement with all customers with a full description of services and processing times. In case we are not able to process your documents for some reason we offer a full refund, including the Russian government fees. You are protected in same way as all other customers ordering from any American company. RUSSIAN AGENCY highly values it's customers and reputation so we do our best to process your documents quickly and efficiently. This is shown by our customer reviews on different websites and social media.
Are original documents required for processing?
It depends on the type of service you request. You can find the specific information on our website listed under the service type.
Is it possible that my documents could be lost in the mail?
We have successfully worked with FEDEX over the last 5 years to insure that our customers receive all documents. All the processed documents are shipped within the US and Canada directly to the applicant with signature required. This helps to avoid any issues. When you apply by mail we highly recommend for you to use the main shipping companies and choose the signature required option.
How can I check that my Russian passport is valid?
You can check if your passport is valid in two different ways. First, you can enter your passport number on the official Federal Migration Service website and you will see all the information about the validity of your passport. This department processes all types of Russian Federation passports. This method of checking validity works only for Russian Internal passports and Russian travel passports valid for 5 years. The Federal Migration Service will take about one month to review and respond to your request. You will receive an official written response by mail. You can use this document from Federal Migration Service for any official purposes.

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